Refund Policy

Blu Onyx provides digital products, creative resources and select e‑commerce items. Digital goods cannot be returned once accessed, downloaded or delivered; therefore, all digital sales are final and non‑refundable.

For physical products or merchandise purchased through third‑party retailers, marketplaces or affiliate partners, Blu Onyx does not process or manage refunds. If your purchase was made through an external retailer (such as Amazon, Etsy or another partner), please contact that retailer directly to request a refund or review their specific refund policy.